Sam's Club: When I went there I forgot i membership card on...
A Sam's Club customer review by GetHuman user ~prime pizza and grill from October 31st, 2017
Background on ~prime pizza and grill's case
GetHuman: ~prime pizza and grill - can you tell our other Sam's Club customers when your case took place?
~prime pizza and grill: Yeah. It was middle of the night, on October 30th.
GetHuman: Did you reach out to Sam's Club, and if so, how?
GetHuman: And which of these common Sam's Club customer issues best describes the reason you wanted to talk to them?
(Shows ~prime pizza and grill a list of common Sam's Club problems)
~prime pizza and grill: "Track an Order" was why I was trying to call.
~prime pizza and grill's review of Sam's Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Sam's Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~prime pizza and grill: When I went there I forgot i membership card on duty manager was Kemberly talked very roudly. And not helpful at all for customer issue. This is sam's club in dale city by potomac mill mall.
GetHuman: Let's quantify your experience contacting Sam's Club. On a scale of 1 to 5, how easy is it go get help on a Sam's Club problem?
~prime pizza and grill: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~prime pizza and grill: I'd give them a two out of five on communication.
GetHuman: And what about Sam's Club's ability to quickly and effectively address your problem?
~prime pizza and grill: For that I would say three out of five.
GetHuman: And finally- any advice for other Sam's Club customers?
~prime pizza and grill: Call them early in the day or late. Don't forget any personal or account information you might need for Sam's Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~prime pizza and grill taken from his Sam's Club customer service problem that occurred on October 30th, 2017.