San Diego Union Tribune: Talking to the computer was a waste of time as...
A San Diego Union Tribune customer review by GetHuman user ~happy camper from November 10th, 2017
Background on ~happy camper's case
GetHuman: ~happy camper - can you tell our other San Diego Union Tribune customers when your case took place?
~happy camper: Yes I can. It was evening, on October 31st.
GetHuman: Did you reach out to San Diego Union Tribune, and if so, how?
GetHuman: And which of these common San Diego Union Tribune customer issues best describes the reason you wanted to talk to them?
(Shows ~happy camper a list of common San Diego Union Tribune problems)
~happy camper: "Complaint" was why I was trying to call.
~happy camper's review of San Diego Union Tribune customer service
GetHuman: So how would you sum up your experience for GetHuman's San Diego Union Tribune customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~happy camper: Talking to the computer was a waste of time as it couldn't find me in their system. CS operator didn't have a problem and quickly and effectively attended to my issue.
GetHuman: Let's quantify your experience contacting San Diego Union Tribune. On a scale of 1 to 5, how easy is it go get help on a San Diego Union Tribune problem?
~happy camper: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~happy camper: I'd give them a five out of five on communication.
GetHuman: And what about San Diego Union Tribune's ability to quickly and effectively address your problem?
~happy camper: For that I would say one out of five.
GetHuman: And finally- any advice for other San Diego Union Tribune customers?
~happy camper: Call them early in the day or late. Don't forget any personal or account information you might need for San Diego Union Tribune to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~happy camper taken from his San Diego Union Tribune customer service problem that occurred on October 31st, 2017.