ScoreSense: Terrible company, complete scam and unreliable...
A ScoreSense customer review by GetHuman user ~Deuce Deuce from November 17th, 2017
Background on ~Deuce Deuce's case
GetHuman: ~Deuce Deuce - can you tell our other ScoreSense customers when your case took place?
~Deuce Deuce: Yup. It was evening, on November 10th.
GetHuman: Did you reach out to ScoreSense, and if so, how?
GetHuman: And which of these common ScoreSense customer issues best describes the reason you wanted to talk to them?
(Shows ~Deuce Deuce a list of common ScoreSense problems)
~Deuce Deuce: "Complaint" was why I was trying to call.
~Deuce Deuce's review of ScoreSense customer service
GetHuman: So how would you sum up your experience for GetHuman's ScoreSense customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Deuce Deuce: Terrible company, complete scam and unreliable. There are much better websites and companies to go to.
GetHuman: Let's quantify your experience contacting ScoreSense. On a scale of 1 to 5, how easy is it go get help on a ScoreSense problem?
~Deuce Deuce: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Deuce Deuce: I'd give them a two out of five on communication.
GetHuman: And what about ScoreSense's ability to quickly and effectively address your problem?
~Deuce Deuce: For that I would say three out of five.
GetHuman: And finally- any advice for other ScoreSense customers?
~Deuce Deuce: Call them early in the day or late. Don't forget any personal or account information you might need for ScoreSense to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Deuce Deuce taken from his ScoreSense customer service problem that occurred on November 10th, 2017.