Sears Delivery: Have Sears Home Delivery deliver your bed etc...
A Sears Delivery customer review by GetHuman user ~Rena Teruya from November 16th, 2017
Background on ~Rena Teruya's case
GetHuman: ~Rena Teruya - can you tell our other Sears Delivery customers when your case took place?
~Rena Teruya: Yup. It was afternoon, on November 14th.
GetHuman: Did you reach out to Sears Delivery, and if so, how?
GetHuman: And which of these common Sears Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~Rena Teruya a list of common Sears Delivery problems)
~Rena Teruya: "Complaint" was why I was trying to call.
~Rena Teruya's review of Sears Delivery customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rena Teruya: Have Sears Home Delivery deliver your bed etc. if you like being JERKED around. They are a bunch of incompetent workers with the poorest customer service. They may as well shut down home delivery so as not to disappoint another valuable consumer.
GetHuman: Let's quantify your experience contacting Sears Delivery. On a scale of 1 to 5, how easy is it go get help on a Sears Delivery problem?
~Rena Teruya: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rena Teruya: I'd give them a five out of five on communication.
GetHuman: And what about Sears Delivery's ability to quickly and effectively address your problem?
~Rena Teruya: For that I would say four out of five.
GetHuman: And finally- any advice for other Sears Delivery customers?
~Rena Teruya: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rena Teruya taken from his Sears Delivery customer service problem that occurred on November 14th, 2017.