Sears Delivery: The worst experience I've every encountered wi...
A Sears Delivery customer review by GetHuman user ~Anne cohen from November 19th, 2017
Background on ~Anne cohen's case
GetHuman: ~Anne cohen - can you tell our other Sears Delivery customers when your case took place?
~Anne cohen: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Sears Delivery, and if so, how?
GetHuman: And which of these common Sears Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~Anne cohen a list of common Sears Delivery problems)
~Anne cohen: "Track order" was why I was trying to call.
~Anne cohen's review of Sears Delivery customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anne cohen: The worst experience I've every encountered with stupid inefficient people I regret doing business with sears no wonder their closing stores they should shut down the entire chain
GetHuman: Let's quantify your experience contacting Sears Delivery. On a scale of 1 to 5, how easy is it go get help on a Sears Delivery problem?
~Anne cohen: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anne cohen: I'd give them a three out of five on communication.
GetHuman: And what about Sears Delivery's ability to quickly and effectively address your problem?
~Anne cohen: For that I would say one out of five.
GetHuman: And finally- any advice for other Sears Delivery customers?
~Anne cohen: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anne cohen taken from his Sears Delivery customer service problem that occurred on November 16th, 2017.