Sears: Called every day for * weeks. No satisfaction y...
A Sears customer review by GetHuman user ~Never use Sears again! from November 24th, 2017
Background on ~Never use Sears again!'s case
GetHuman: ~Never use Sears again! - can you tell our other Sears customers when your case took place?
~Never use Sears again!: Yes I can. It was morning, on November 19th.
GetHuman: Did you reach out to Sears, and if so, how?
GetHuman: And which of these common Sears customer issues best describes the reason you wanted to talk to them?
(Shows ~Never use Sears again! a list of common Sears problems)
~Never use Sears again!: "Complaint" was why I was trying to call.
~Never use Sears again!'s review of Sears customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Never use Sears again!: Called every day for * weeks. No satisfaction yet for a floor they damaged when delivering a refrigerator.
GetHuman: Let's quantify your experience contacting Sears. On a scale of 1 to 5, how easy is it go get help on a Sears problem?
~Never use Sears again!: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Never use Sears again!: I'd give them a two out of five on communication.
GetHuman: And what about Sears's ability to quickly and effectively address your problem?
~Never use Sears again!: For that I would say three out of five.
GetHuman: And finally- any advice for other Sears customers?
~Never use Sears again!: Call them early in the day or late. Don't forget any personal or account information you might need for Sears to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Never use Sears again! taken from his Sears customer service problem that occurred on November 19th, 2017.