Simple Mobile: its horrible.....dont do it....its not worth th...
A Simple Mobile customer review by GetHuman user ~ihate simple mobile from November 16th, 2017
Background on ~ihate simple mobile's case
GetHuman: ~ihate simple mobile - can you tell our other Simple Mobile customers when your case took place?
~ihate simple mobile: Yes. It was late at night, on November 14th.
GetHuman: Did you reach out to Simple Mobile, and if so, how?
GetHuman: And which of these common Simple Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~ihate simple mobile a list of common Simple Mobile problems)
~ihate simple mobile: "Update account information" was why I was trying to call.
~ihate simple mobile's review of Simple Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Simple Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ihate simple mobile: its horrible.....dont do it....its not worth the stress.....i started at **am....and its now *pm and still have not got my activation...rep gave me wrong pin number......please dont do it
GetHuman: Let's quantify your experience contacting Simple Mobile. On a scale of 1 to 5, how easy is it go get help on a Simple Mobile problem?
~ihate simple mobile: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ihate simple mobile: I'd give them a five out of five on communication.
GetHuman: And what about Simple Mobile's ability to quickly and effectively address your problem?
~ihate simple mobile: For that I would say five out of five.
GetHuman: And finally- any advice for other Simple Mobile customers?
~ihate simple mobile: Call them early in the day or late. Don't forget any personal or account information you might need for Simple Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ihate simple mobile taken from his Simple Mobile customer service problem that occurred on November 14th, 2017.