South Florida Sun-Sentinel: language barrier, wanted to know my reason for...

A South Florida Sun-Sentinel customer review by GetHuman user GetHuman-170011 from November 17th, 2017

Background on GetHuman-170011's case

GetHuman: GetHuman-170011 - can you tell our other South Florida Sun-Sentinel customers when your case took place?
GetHuman-170011: Sure. It was evening, on November 13th.
GetHuman: Did you reach out to South Florida Sun-Sentinel, and if so, how?
GetHuman-170011: I used the 877-732-3786 number I found for on the GetHuman South Florida Sun-Sentinel customer phone number page I was on: South Florida Sun-Sentinel Customer Service Phone Number
GetHuman: And which of these common South Florida Sun-Sentinel customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-170011 a list of common South Florida Sun-Sentinel problems)
GetHuman-170011: "Complaint" was why I was trying to call.

GetHuman-170011's review of South Florida Sun-Sentinel customer service

GetHuman: So how would you sum up your experience for GetHuman's South Florida Sun-Sentinel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-170011: language barrier, wanted to know my reason for wanting to contact the carrier....it's none of their business it was personal
GetHuman: Let's quantify your experience contacting South Florida Sun-Sentinel. On a scale of 1 to 5, how easy is it go get help on a South Florida Sun-Sentinel problem?
GetHuman-170011: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-170011: I'd give them a four out of five on communication.
GetHuman: And what about South Florida Sun-Sentinel's ability to quickly and effectively address your problem?
GetHuman-170011: For that I would say one out of five.
GetHuman: And finally- any advice for other South Florida Sun-Sentinel customers?
GetHuman-170011: Call them early in the day or late. Don't forget any personal or account information you might need for South Florida Sun-Sentinel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-170011 taken from his South Florida Sun-Sentinel customer service problem that occurred on November 13th, 2017.

South Florida Sun-Sentinel

1.40 of 5 stars | 37 reviews

GetHuman-170011's South Florida Sun-Sentinel Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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