Sprint Nextel: Tammy was on point with what i was needing as f...
A Sprint Nextel customer review by GetHuman user ~Jose Vidal from November 20th, 2017
Background on ~Jose Vidal's case
GetHuman: ~Jose Vidal - can you tell our other Sprint Nextel customers when your case took place?
~Jose Vidal: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Sprint Nextel, and if so, how?
GetHuman: And which of these common Sprint Nextel customer issues best describes the reason you wanted to talk to them?
(Shows ~Jose Vidal a list of common Sprint Nextel problems)
~Jose Vidal: "Technical support" was why I was trying to call.
~Jose Vidal's review of Sprint Nextel customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Nextel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jose Vidal: Tammy was on point with what i was needing as far as my voicemail setup.*I freaking love Sprint!!!!!!
GetHuman: Let's quantify your experience contacting Sprint Nextel. On a scale of 1 to 5, how easy is it go get help on a Sprint Nextel problem?
~Jose Vidal: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jose Vidal: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Nextel's ability to quickly and effectively address your problem?
~Jose Vidal: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Nextel customers?
~Jose Vidal: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Nextel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jose Vidal taken from his Sprint Nextel customer service problem that occurred on November 18th, 2017.