I visited the starbucks at lemmon and oaklawn a...
A Starbucks customer review by GetHuman user ~Giiovanni Lucca from November 19th, 2017
Background on ~Giiovanni Lucca's case
GetHuman: ~Giiovanni Lucca - can you tell our other Starbucks customers when your case took place?
~Giiovanni Lucca: Sure. It was evening, on November 15th.
GetHuman: Did you reach out to Starbucks, and if so, how?
GetHuman: And which of these common Starbucks customer issues best describes the reason you wanted to talk to them?
(Shows ~Giiovanni Lucca a list of common Starbucks problems)
~Giiovanni Lucca: "Store Feedback" was why I was trying to call.
~Giiovanni Lucca's review of Starbucks customer service
GetHuman: So how would you sum up your experience for GetHuman's Starbucks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Giiovanni Lucca: I visited the starbucks at lemmon and oaklawn and had to wait a very long time and was treated very rudely by the girl with a scar on her face and the *** pound mgr ...I have never been treated so hatefully.and rudely at a Starbucks before.
GetHuman: Let's quantify your experience contacting Starbucks. On a scale of 1 to 5, how easy is it go get help on a Starbucks problem?
~Giiovanni Lucca: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Giiovanni Lucca: I'd give them a five out of five on communication.
GetHuman: And what about Starbucks's ability to quickly and effectively address your problem?
~Giiovanni Lucca: For that I would say one out of five.
GetHuman: And finally- any advice for other Starbucks customers?
~Giiovanni Lucca: Call them early in the day or late. Don't forget any personal or account information you might need for Starbucks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Giiovanni Lucca taken from his Starbucks customer service problem that occurred on November 15th, 2017.