Startec Global Communications: Sarah Geronimo advertises *.* cents to the Phil...
A Startec Global Communications customer review by GetHuman user ~frustrated filipina from November 1st, 2017
Background on ~frustrated filipina's case
GetHuman: ~frustrated filipina - can you tell our other Startec Global Communications customers when your case took place?
~frustrated filipina: Sure. It was afternoon, on October 28th.
GetHuman: Did you reach out to Startec Global Communications, and if so, how?
GetHuman: And which of these common Startec Global Communications customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated filipina a list of common Startec Global Communications problems)
~frustrated filipina: "Service problem" was why I was trying to call.
~frustrated filipina's review of Startec Global Communications customer service
GetHuman: So how would you sum up your experience for GetHuman's Startec Global Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated filipina: Sarah Geronimo advertises *.* cents to the Philippines, even cellphones! When the bill arrives it turns out to be over ** cents a minute plus over $** in service fees...this company preys on poor Philippine people....
GetHuman: Let's quantify your experience contacting Startec Global Communications. On a scale of 1 to 5, how easy is it go get help on a Startec Global Communications problem?
~frustrated filipina: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated filipina: I'd give them a one out of five on communication.
GetHuman: And what about Startec Global Communications's ability to quickly and effectively address your problem?
~frustrated filipina: For that I would say four out of five.
GetHuman: And finally- any advice for other Startec Global Communications customers?
~frustrated filipina: Call them early in the day or late. Don't forget any personal or account information you might need for Startec Global Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated filipina taken from his Startec Global Communications customer service problem that occurred on October 28th, 2017.