Straight Talk: I am completely disgusted I want to talk to som...
A Straight Talk customer review by GetHuman user ~going to t-mobile from November 16th, 2017
Background on ~going to t-mobile's case
GetHuman: ~going to t-mobile - can you tell our other Straight Talk customers when your case took place?
~going to t-mobile: Yeah. It was late at night, on November 12th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~going to t-mobile a list of common Straight Talk problems)
~going to t-mobile: "Service problem" was why I was trying to call.
~going to t-mobile's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~going to t-mobile: I am completely disgusted I want to talk to someone that speaks our language and knows what they are doing!!!!!!
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~going to t-mobile: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~going to t-mobile: I'd give them a one out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~going to t-mobile: For that I would say two out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~going to t-mobile: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~going to t-mobile taken from his Straight Talk customer service problem that occurred on November 12th, 2017.