Straight Talk: not one did not answer the call bac r any other...

A Straight Talk customer review by GetHuman user ~linda grant from November 19th, 2017

Background on ~linda grant's case

GetHuman: ~linda grant - can you tell our other Straight Talk customers when your case took place?
~linda grant: Yeah. It was morning, on November 13th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
~linda grant: I used the 800-876-5753 number I found for on the GetHuman Straight Talk customer phone number page I was on: Straight Talk Customer Service Phone Number
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~linda grant a list of common Straight Talk problems)
~linda grant: "Update account information" was why I was trying to call.

~linda grant's review of Straight Talk customer service

GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~linda grant: not one did not answer the call bac r any other number i dailed for straight talk, i received my sims card tonight an i was tryin to get my phone activated
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~linda grant: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~linda grant: I'd give them a two out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~linda grant: For that I would say one out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~linda grant: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~linda grant taken from his Straight Talk customer service problem that occurred on November 13th, 2017.

Straight Talk

1.90 of 5 stars | 736 reviews

~linda grant's Straight Talk Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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