Synchrony Bank: This phone number works great and after followi...
A Synchrony Bank customer review by GetHuman user ~Armor Man from November 16th, 2017
Background on ~Armor Man's case
GetHuman: ~Armor Man - can you tell our other Synchrony Bank customers when your case took place?
~Armor Man: Sure. It was evening, on November 14th.
GetHuman: Did you reach out to Synchrony Bank, and if so, how?
GetHuman: And which of these common Synchrony Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Armor Man a list of common Synchrony Bank problems)
~Armor Man: "Account Access" was why I was trying to call.
~Armor Man's review of Synchrony Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Synchrony Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Armor Man: This phone number works great and after following the prompts listed above, I was connected to a real person in about ** - ** seconds. Amazing. Even more amazing was the lady (Stephanie) answered all my questions and was pleasant and very helpful AND forthcoming with the info! I have tried several times to log into my account and have been locked out even though the info is correct, and I want to pay off this card. I was able to fix this with the help from this website. THANK YOU!
GetHuman: Let's quantify your experience contacting Synchrony Bank. On a scale of 1 to 5, how easy is it go get help on a Synchrony Bank problem?
~Armor Man: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Armor Man: I'd give them a four out of five on communication.
GetHuman: And what about Synchrony Bank's ability to quickly and effectively address your problem?
~Armor Man: For that I would say one out of five.
GetHuman: And finally- any advice for other Synchrony Bank customers?
~Armor Man: Call them early in the day or late. Don't forget any personal or account information you might need for Synchrony Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Armor Man taken from his Synchrony Bank customer service problem that occurred on November 14th, 2017.