Synchrony Bank: Trying to straighten to this account has been a...
A Synchrony Bank customer review by GetHuman user ~Upset Mama from November 20th, 2017
Background on ~Upset Mama's case
GetHuman: ~Upset Mama - can you tell our other Synchrony Bank customers when your case took place?
~Upset Mama: Sure. It was late at night, on November 13th.
GetHuman: Did you reach out to Synchrony Bank, and if so, how?
GetHuman: And which of these common Synchrony Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Upset Mama a list of common Synchrony Bank problems)
~Upset Mama: "Complaint" was why I was trying to call.
~Upset Mama's review of Synchrony Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Synchrony Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Upset Mama: Trying to straighten to this account has been anything but pleasant! Some how the acct. info on GE's part is wrong and I can not talk to any one to see where the problem is. Acct Specialist will call me at some point in time. So much for modern tech knowledge. This is as good as Obama Care!
GetHuman: Let's quantify your experience contacting Synchrony Bank. On a scale of 1 to 5, how easy is it go get help on a Synchrony Bank problem?
~Upset Mama: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Upset Mama: I'd give them a five out of five on communication.
GetHuman: And what about Synchrony Bank's ability to quickly and effectively address your problem?
~Upset Mama: For that I would say five out of five.
GetHuman: And finally- any advice for other Synchrony Bank customers?
~Upset Mama: Call them early in the day or late. Don't forget any personal or account information you might need for Synchrony Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Upset Mama taken from his Synchrony Bank customer service problem that occurred on November 13th, 2017.