TRS Recovery Services: Kept getting Prompts all the time. we should ge...
A TRS Recovery Services customer review by GetHuman user ~very PO from November 21st, 2017
Background on ~very PO's case
GetHuman: ~very PO - can you tell our other TRS Recovery Services customers when your case took place?
~very PO: Yup. It was late at night, on November 19th.
GetHuman: Did you reach out to TRS Recovery Services, and if so, how?
GetHuman: And which of these common TRS Recovery Services customer issues best describes the reason you wanted to talk to them?
(Shows ~very PO a list of common TRS Recovery Services problems)
~very PO: "Setup service" was why I was trying to call.
~very PO's review of TRS Recovery Services customer service
GetHuman: So how would you sum up your experience for GetHuman's TRS Recovery Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~very PO: Kept getting Prompts all the time. we should get paid for waiting long. Our time is important to us.Maybe that company should*closeup. or get better management.
GetHuman: Let's quantify your experience contacting TRS Recovery Services. On a scale of 1 to 5, how easy is it go get help on a TRS Recovery Services problem?
~very PO: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~very PO: I'd give them a three out of five on communication.
GetHuman: And what about TRS Recovery Services's ability to quickly and effectively address your problem?
~very PO: For that I would say one out of five.
GetHuman: And finally- any advice for other TRS Recovery Services customers?
~very PO: Call them early in the day or late. Don't forget any personal or account information you might need for TRS Recovery Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~very PO taken from his TRS Recovery Services customer service problem that occurred on November 19th, 2017.