I went to taco bell when I ordered the cashie...

A Taco Bell customer review by GetHuman user ~Mari from November 19th, 2017

Background on ~Mari's case

GetHuman: ~Mari - can you tell our other Taco Bell customers when your case took place?
~Mari: Yes I can. It was afternoon, on November 10th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
~Mari: I used the 800-822-6235 number I found for on the GetHuman Taco Bell customer phone number page I was on: Taco Bell Customer Service Phone Number
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~Mari a list of common Taco Bell problems)
~Mari: "Overcharge/Strange charge" was why I was trying to call.

~Mari's review of Taco Bell customer service

GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mari: I went to taco bell when I ordered the cashier couldn't hear me and I drove to the window and I told her if she got my order. And she answer me so vary vary rude. And I told her who's the manager in charge and she told me... I am! I told her for the corporation number and she told me to ..... Get out of here *****... I'm a customer of toco bell... I always buy at Taco Bell.... I'm sending this message to you because the manager Danielle D is very mean and rude she looks like she doesn't like to work there.
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~Mari: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mari: I'd give them a two out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~Mari: For that I would say five out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~Mari: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mari taken from his Taco Bell customer service problem that occurred on November 10th, 2017.

Taco Bell

2.20 of 5 stars | 121 reviews

~Mari's Taco Bell Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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