Taco Bell in Roscoe IL. *****. They built next...

A Taco Bell customer review by GetHuman user ~dellandogs from November 22nd, 2017

Background on ~dellandogs's case

GetHuman: ~dellandogs - can you tell our other Taco Bell customers when your case took place?
~dellandogs: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
~dellandogs: I used the 800-822-6235 number I found for on the GetHuman Taco Bell customer phone number page I was on: Taco Bell Customer Service Phone Number
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~dellandogs a list of common Taco Bell problems)
~dellandogs: "Overcharge/Strange charge" was why I was trying to call.

~dellandogs's review of Taco Bell customer service

GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dellandogs: Taco Bell in Roscoe IL. *****. They built next to my home * years ago and was supposed to put up a privacy fence according to their agreement when they were zoned to build their building next to my home. Their drive through is ** feet from the whole side of my yard. I cant enjoy my back yard without people sitting at the drive up window staring in my back yard and destroying my privacy. I have made several complaints but they are too cheep to give me my privacy back. Not to mention all the garbage that flies in my yard and the fact that within six months of TACO BELL being open, my home was infested with RATS that caused a lot of damage to my home. I lived here for ** year and NEVER saw ONE RAT until TACO BELL MOVED IN. Most all my friends and people who drive through now are boycotting taco bell. Hope they give us our privacy back SOON!!! * years it TOO LONG!!!!!!!!!!!!!!!!!!!!! CORPORATE GREED!!!! I will NEVER eat at KFC, TACO BELL and PIZZA HUT again. They are all the same owners
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~dellandogs: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dellandogs: I'd give them a four out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~dellandogs: For that I would say one out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~dellandogs: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dellandogs taken from his Taco Bell customer service problem that occurred on November 15th, 2017.

Taco Bell

2.20 of 5 stars | 121 reviews

~dellandogs's Taco Bell Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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