Tag Mobile: I sent off for a replacement phone payed $** an...
A Tag Mobile customer review by GetHuman user ~Wendy Iacovacci from November 21st, 2017
Background on ~Wendy Iacovacci's case
GetHuman: ~Wendy Iacovacci - can you tell our other Tag Mobile customers when your case took place?
~Wendy Iacovacci: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Tag Mobile, and if so, how?
GetHuman: And which of these common Tag Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Wendy Iacovacci a list of common Tag Mobile problems)
~Wendy Iacovacci: "None of those really matches why I wanted to call Tag Mobile that day." was why I was trying to call.
~Wendy Iacovacci's review of Tag Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Tag Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wendy Iacovacci: I sent off for a replacement phone payed $** and * month later still don't have the phone. *Every time I call there is an excuse on why I do not have the phone. I have had more problems with there people. It does not make any since.
GetHuman: Let's quantify your experience contacting Tag Mobile. On a scale of 1 to 5, how easy is it go get help on a Tag Mobile problem?
~Wendy Iacovacci: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wendy Iacovacci: I'd give them a two out of five on communication.
GetHuman: And what about Tag Mobile's ability to quickly and effectively address your problem?
~Wendy Iacovacci: For that I would say one out of five.
GetHuman: And finally- any advice for other Tag Mobile customers?
~Wendy Iacovacci: Call them early in the day or late. Don't forget any personal or account information you might need for Tag Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Wendy Iacovacci taken from his Tag Mobile customer service problem that occurred on November 19th, 2017.