Target Card: I called this number and after dialing * for op...
A Target Card customer review by GetHuman user ~anon from November 23rd, 2017
Background on ~anon's case
GetHuman: ~anon - can you tell our other Target Card customers when your case took place?
~anon: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Target Card, and if so, how?
GetHuman: And which of these common Target Card customer issues best describes the reason you wanted to talk to them?
(Shows ~anon a list of common Target Card problems)
~anon: "Complaint" was why I was trying to call.
~anon's review of Target Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Target Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anon: I called this number and after dialing * for operator the line gets disconnected. It happened a few times. Same issue with the ***-***-****. Once I got an operator, I informed him about online access problems and then the line dropped. My login used to work online a month ago. Now it does not work. The password reset does not work ( never receive any password reset email). The temporary password given a few days ago when I had gotten thru did not work. Don't know what is going on with the target web site and customer service phone lines.
GetHuman: Let's quantify your experience contacting Target Card. On a scale of 1 to 5, how easy is it go get help on a Target Card problem?
~anon: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anon: I'd give them a one out of five on communication.
GetHuman: And what about Target Card's ability to quickly and effectively address your problem?
~anon: For that I would say four out of five.
GetHuman: And finally- any advice for other Target Card customers?
~anon: Call them early in the day or late. Don't forget any personal or account information you might need for Target Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anon taken from his Target Card customer service problem that occurred on November 19th, 2017.