Target Online: Delivered my kid's Christmas presents to a home...
A Target Online customer review by GetHuman user ~Angry Chick from November 25th, 2017
Background on ~Angry Chick's case
GetHuman: ~Angry Chick - can you tell our other Target Online customers when your case took place?
~Angry Chick: Yeah. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Target Online, and if so, how?
GetHuman: And which of these common Target Online customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry Chick a list of common Target Online problems)
~Angry Chick: "Warranty claim" was why I was trying to call.
~Angry Chick's review of Target Online customer service
GetHuman: So how would you sum up your experience for GetHuman's Target Online customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry Chick: Delivered my kid's Christmas presents to a home hundreds of miles from me and told me that they would issue refund. They didn't. realized their mistake and issued refund and told me I need to wait an additional ** days before it will be back in my bank account. So Target has had my $$ since November ** and I have nothing to show for it, not even a timely refund. Poor, terrible service.
GetHuman: Let's quantify your experience contacting Target Online. On a scale of 1 to 5, how easy is it go get help on a Target Online problem?
~Angry Chick: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry Chick: I'd give them a one out of five on communication.
GetHuman: And what about Target Online's ability to quickly and effectively address your problem?
~Angry Chick: For that I would say five out of five.
GetHuman: And finally- any advice for other Target Online customers?
~Angry Chick: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target Online to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry Chick taken from his Target Online customer service problem that occurred on November 24th, 2017.