Target Online: I knew more about the return process than the p...
A Target Online customer review by GetHuman user ~lisai from November 3rd, 2017
Background on ~lisai's case
GetHuman: ~lisai - can you tell our other Target Online customers when your case took place?
~lisai: Yeah. It was afternoon, on October 29th.
GetHuman: Did you reach out to Target Online, and if so, how?
GetHuman: And which of these common Target Online customer issues best describes the reason you wanted to talk to them?
(Shows ~lisai a list of common Target Online problems)
~lisai: "Returns" was why I was trying to call.
~lisai's review of Target Online customer service
GetHuman: So how would you sum up your experience for GetHuman's Target Online customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lisai: I knew more about the return process than the person on the phone. Also english was not his first language so I had to ask him to slowly repeat himself to understand.
GetHuman: Let's quantify your experience contacting Target Online. On a scale of 1 to 5, how easy is it go get help on a Target Online problem?
~lisai: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lisai: I'd give them a five out of five on communication.
GetHuman: And what about Target Online's ability to quickly and effectively address your problem?
~lisai: For that I would say one out of five.
GetHuman: And finally- any advice for other Target Online customers?
~lisai: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target Online to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lisai taken from his Target Online customer service problem that occurred on October 29th, 2017.