Target Online: waited over ** minutes for a supervisor and no...
A Target Online customer review by GetHuman user ~micheal326 from November 7th, 2017
Background on ~micheal326's case
GetHuman: ~micheal326 - can you tell our other Target Online customers when your case took place?
~micheal326: Yes I can. It was afternoon, on November 4th.
GetHuman: Did you reach out to Target Online, and if so, how?
GetHuman: And which of these common Target Online customer issues best describes the reason you wanted to talk to them?
(Shows ~micheal326 a list of common Target Online problems)
~micheal326: "Cancel order" was why I was trying to call.
~micheal326's review of Target Online customer service
GetHuman: So how would you sum up your experience for GetHuman's Target Online customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~micheal326: waited over ** minutes for a supervisor and no one answered. first girl's english was very good. target does not refund sales tax. i will file a complaint with the tax payers advocate in florida and i will NOT buy from target again. i sent wedding gift from target registry. it was returned, target said refused shipment because changed mind. but target could NOT tell me where that came from, it was "just in the system". florida law says they must refund sales tax, but target insist their policy is not refund tax.
GetHuman: Let's quantify your experience contacting Target Online. On a scale of 1 to 5, how easy is it go get help on a Target Online problem?
~micheal326: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~micheal326: I'd give them a three out of five on communication.
GetHuman: And what about Target Online's ability to quickly and effectively address your problem?
~micheal326: For that I would say two out of five.
GetHuman: And finally- any advice for other Target Online customers?
~micheal326: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target Online to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~micheal326 taken from his Target Online customer service problem that occurred on November 4th, 2017.