Target.com: Need to get my RedCard statement now! Website w...
A Target.com customer review by GetHuman user ~James Rooney from November 22nd, 2017
Background on ~James Rooney's case
GetHuman: ~James Rooney - can you tell our other Target.com customers when your case took place?
~James Rooney: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Target.com, and if so, how?
GetHuman: And which of these common Target.com customer issues best describes the reason you wanted to talk to them?
(Shows ~James Rooney a list of common Target.com problems)
~James Rooney: "Change order" was why I was trying to call.
~James Rooney's review of Target.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Target.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~James Rooney: Need to get my RedCard statement now! Website will not accept my account number printed on the last statement. Need help but cannot get it. Can't wait * minutes let alone ** minutes.
GetHuman: Let's quantify your experience contacting Target.com. On a scale of 1 to 5, how easy is it go get help on a Target.com problem?
~James Rooney: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~James Rooney: I'd give them a one out of five on communication.
GetHuman: And what about Target.com's ability to quickly and effectively address your problem?
~James Rooney: For that I would say four out of five.
GetHuman: And finally- any advice for other Target.com customers?
~James Rooney: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~James Rooney taken from his Target.com customer service problem that occurred on November 18th, 2017.