Telecheck: I never got a good answer to my question of why...
A Telecheck customer review by GetHuman user ~fred rogers from November 7th, 2017
Background on ~fred rogers's case
GetHuman: ~fred rogers - can you tell our other Telecheck customers when your case took place?
~fred rogers: Yes I can. It was morning, on November 4th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~fred rogers a list of common Telecheck problems)
~fred rogers: "Extension" was why I was trying to call.
~fred rogers's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fred rogers: I never got a good answer to my question of why my check was declined and what I can do in the future to prevent it. They first told me I had just opened my checking account, which I have actually had for ** years. What is up with these people? This is outrageous.
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~fred rogers: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fred rogers: I'd give them a one out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~fred rogers: For that I would say two out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~fred rogers: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fred rogers taken from his Telecheck customer service problem that occurred on November 4th, 2017.