Telecheck: The call was okay. It is very frustrating to b...
A Telecheck customer review by GetHuman user GetHuman-145175 from November 10th, 2017
Background on GetHuman-145175's case
GetHuman: GetHuman-145175 - can you tell our other Telecheck customers when your case took place?
GetHuman-145175: Yes I can. It was afternoon, on November 9th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-145175 a list of common Telecheck problems)
GetHuman-145175: "Request a Loan" was why I was trying to call.
GetHuman-145175's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-145175: The call was okay. It is very frustrating to be treated in the stores as if the customer has written a bad check when in fact they didnot and it is very time consuming to have to put up with the tele check process when you have done nothing wrong and there is more then enough money in the accounts and you are trying to shop for two families which require you writing two checks out of separate checking accounts*Hopewfully this should not happen again on tele-checks part - pick on customers that deserve it. Been shopping in the local stores for over ** years and don't need this nonsense.
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
GetHuman-145175: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-145175: I'd give them a two out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
GetHuman-145175: For that I would say five out of five.
GetHuman: And finally- any advice for other Telecheck customers?
GetHuman-145175: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-145175 taken from his Telecheck customer service problem that occurred on November 9th, 2017.