Teleflora: AVOID THIS COMPANY AL ALL COST,I PLACED A ORDER...
A Teleflora customer review by GetHuman user ~dreamcatcher from November 9th, 2017
Background on ~dreamcatcher's case
GetHuman: ~dreamcatcher - can you tell our other Teleflora customers when your case took place?
~dreamcatcher: Yes I can. It was morning, on November 2nd.
GetHuman: Did you reach out to Teleflora, and if so, how?
GetHuman: And which of these common Teleflora customer issues best describes the reason you wanted to talk to them?
(Shows ~dreamcatcher a list of common Teleflora problems)
~dreamcatcher: "Make a purchase" was why I was trying to call.
~dreamcatcher's review of Teleflora customer service
GetHuman: So how would you sum up your experience for GetHuman's Teleflora customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dreamcatcher: AVOID THIS COMPANY AL ALL COST,I PLACED A ORDER AND THEY NEVER ACCEPTED MY PAYPAL PAYMENT SO I MADE * ATTEMPTS TO CANCEL. IT APPEARS THEY USE A OVERSEAS CALL CENTER WITH A STAFF THAT IS BRAIN DEAD, AFTER * TRIES MY ORDER HAS NOT BEEN CANCELED, TAKE MY ADVICE USE A LOCAL FLORIST,IT WILL SAVE YOU MONEY, TELEFLORA IS SIMPLY A MIDDLEMAN AND ADDS A $** WIRE FEE TO WHAT YOU CAN EASILY DO YOURSELF
GetHuman: Let's quantify your experience contacting Teleflora. On a scale of 1 to 5, how easy is it go get help on a Teleflora problem?
~dreamcatcher: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dreamcatcher: I'd give them a two out of five on communication.
GetHuman: And what about Teleflora's ability to quickly and effectively address your problem?
~dreamcatcher: For that I would say one out of five.
GetHuman: And finally- any advice for other Teleflora customers?
~dreamcatcher: Call them early in the day or late. Don't forget any personal or account information you might need for Teleflora to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dreamcatcher taken from his Teleflora customer service problem that occurred on November 2nd, 2017.