The Weather Channel: Its snowing so they went home. But could have s...
A The Weather Channel customer review by GetHuman user ~linda lou from November 20th, 2017
Background on ~linda lou's case
GetHuman: ~linda lou - can you tell our other The Weather Channel customers when your case took place?
~linda lou: Yeah. It was afternoon, on November 17th.
GetHuman: Did you reach out to The Weather Channel, and if so, how?
GetHuman: And which of these common The Weather Channel customer issues best describes the reason you wanted to talk to them?
(Shows ~linda lou a list of common The Weather Channel problems)
~linda lou: "Service problem" was why I was trying to contact.
~linda lou's review of The Weather Channel customer service
GetHuman: So how would you sum up your experience for GetHuman's The Weather Channel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~linda lou: Its snowing so they went home. But could have some way to live chat. That would b nice. Im in ferrum va. Pouring snow . Over w ft here. Had a bob cat sitting at kitchen window last nite. Trying to ge warm. Saw a small bird caught in wind could move. Just suspended in mid air. My pug had weeee he stepped out the door. N sank . So he came in and. Kept going out n in till he made tracks to do his thing. Interesting storm for me on a cattle farm. Ty big mama from franklin county va.
GetHuman: Let's quantify your experience contacting The Weather Channel. On a scale of 1 to 5, how easy is it go get help on a The Weather Channel problem?
~linda lou: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~linda lou: I'd give them a five out of five on communication.
GetHuman: And what about The Weather Channel's ability to quickly and effectively address your problem?
~linda lou: For that I would say four out of five.
GetHuman: And finally- any advice for other The Weather Channel customers?
~linda lou: Call them early in the day or late. Don't forget any personal or account information you might need for The Weather Channel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~linda lou taken from his The Weather Channel customer service problem that occurred on November 17th, 2017.