What is wrong with the Weather Channel? They p...
A The Weather Channel customer review by GetHuman user ~WeatherChannelSucks from November 14th, 2017
Background on ~WeatherChannelSucks's case
GetHuman: ~WeatherChannelSucks - can you tell our other The Weather Channel customers when your case took place?
~WeatherChannelSucks: Yeah. It was middle of the night, on November 12th.
GetHuman: Did you reach out to The Weather Channel, and if so, how?
GetHuman: And which of these common The Weather Channel customer issues best describes the reason you wanted to talk to them?
(Shows ~WeatherChannelSucks a list of common The Weather Channel problems)
~WeatherChannelSucks: "Lower my bill" was why I was trying to contact.
~WeatherChannelSucks's review of The Weather Channel customer service
GetHuman: So how would you sum up your experience for GetHuman's The Weather Channel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~WeatherChannelSucks: What is wrong with the Weather Channel? They predicted less than an inch of snow for my area and the snow would end by noon. Then, at **:**, they predicted *-* inches and the snow ending by noon. Then, at **:**, the snow should end sometime in the afternoon. We received * inches of snow and it stopped sometime late in the evening. The whole time we were being hammered, the weather channel kept reporting that the roads in our area were clear. There were cars piled up everywhere! They were reporting that the snow had stopped. It hadn't stopped! Hello, stupid! People plan their lives around your reports. Your report causes a lot of financial damage in Pennsylvania December **. Jerks!
GetHuman: Let's quantify your experience contacting The Weather Channel. On a scale of 1 to 5, how easy is it go get help on a The Weather Channel problem?
~WeatherChannelSucks: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~WeatherChannelSucks: I'd give them a two out of five on communication.
GetHuman: And what about The Weather Channel's ability to quickly and effectively address your problem?
~WeatherChannelSucks: For that I would say one out of five.
GetHuman: And finally- any advice for other The Weather Channel customers?
~WeatherChannelSucks: Call them early in the day or late. Don't forget any personal or account information you might need for The Weather Channel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~WeatherChannelSucks taken from his The Weather Channel customer service problem that occurred on November 12th, 2017.