Toshiba: I used the ***.***.**** number and was immediat...
A Toshiba customer review by GetHuman user ~Thank Gawd from November 2nd, 2017
Background on ~Thank Gawd's case
GetHuman: ~Thank Gawd - can you tell our other Toshiba customers when your case took place?
~Thank Gawd: Yes I can. It was late at night, on October 29th.
GetHuman: Did you reach out to Toshiba, and if so, how?
GetHuman: And which of these common Toshiba customer issues best describes the reason you wanted to talk to them?
(Shows ~Thank Gawd a list of common Toshiba problems)
~Thank Gawd: "Track a Package" was why I was trying to call.
~Thank Gawd's review of Toshiba customer service
GetHuman: So how would you sum up your experience for GetHuman's Toshiba customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Thank Gawd: I used the ***.***.**** number and was immediately put through to a person and my problem was resolved in less than * minutes.
GetHuman: Let's quantify your experience contacting Toshiba. On a scale of 1 to 5, how easy is it go get help on a Toshiba problem?
~Thank Gawd: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Thank Gawd: I'd give them a two out of five on communication.
GetHuman: And what about Toshiba's ability to quickly and effectively address your problem?
~Thank Gawd: For that I would say three out of five.
GetHuman: And finally- any advice for other Toshiba customers?
~Thank Gawd: Call them early in the day or late. Don't forget any personal or account information you might need for Toshiba to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Thank Gawd taken from his Toshiba customer service problem that occurred on October 29th, 2017.