Toyota Financial Services: I call in regards to a refund check that I requ...
A Toyota Financial Services customer review by GetHuman user ~i hate toyota financial from November 25th, 2017
Background on ~i hate toyota financial's case
GetHuman: ~i hate toyota financial - can you tell our other Toyota Financial Services customers when your case took place?
~i hate toyota financial: Yeah. It was afternoon, on November 24th.
GetHuman: Did you reach out to Toyota Financial Services, and if so, how?
GetHuman: And which of these common Toyota Financial Services customer issues best describes the reason you wanted to talk to them?
(Shows ~i hate toyota financial a list of common Toyota Financial Services problems)
~i hate toyota financial: "Refund or suspicious charge" was why I was trying to call.
~i hate toyota financial's review of Toyota Financial Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Toyota Financial Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~i hate toyota financial: I call in regards to a refund check that I requested. Was told that the check was cut today ********* and they were waiting to mail it to me next week. Monday is a holiday so why wait if the check is cut. No one could tell me why. Spoke to a resolution specialist and was informed that the check was mailed out on ******* but she didnt know the city or state that it was mailed from
GetHuman: Let's quantify your experience contacting Toyota Financial Services. On a scale of 1 to 5, how easy is it go get help on a Toyota Financial Services problem?
~i hate toyota financial: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~i hate toyota financial: I'd give them a four out of five on communication.
GetHuman: And what about Toyota Financial Services's ability to quickly and effectively address your problem?
~i hate toyota financial: For that I would say one out of five.
GetHuman: And finally- any advice for other Toyota Financial Services customers?
~i hate toyota financial: Call them early in the day or late. Don't forget any personal or account information you might need for Toyota Financial Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~i hate toyota financial taken from his Toyota Financial Services customer service problem that occurred on November 24th, 2017.