Trader Joe's: Got through to a live person right away, and th...
A Trader Joe's customer review by GetHuman user ~Texas caller from November 10th, 2017
Background on ~Texas caller's case
GetHuman: ~Texas caller - can you tell our other Trader Joe's customers when your case took place?
~Texas caller: Yeah. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Trader Joe's, and if so, how?
GetHuman: And which of these common Trader Joe's customer issues best describes the reason you wanted to talk to them?
(Shows ~Texas caller a list of common Trader Joe's problems)
~Texas caller: "Change order" was why I was trying to call.
~Texas caller's review of Trader Joe's customer service
GetHuman: So how would you sum up your experience for GetHuman's Trader Joe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Texas caller: Got through to a live person right away, and then was transferred to another department. Very helpful, friendly and question was answered.
GetHuman: Let's quantify your experience contacting Trader Joe's. On a scale of 1 to 5, how easy is it go get help on a Trader Joe's problem?
~Texas caller: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Texas caller: I'd give them a five out of five on communication.
GetHuman: And what about Trader Joe's's ability to quickly and effectively address your problem?
~Texas caller: For that I would say four out of five.
GetHuman: And finally- any advice for other Trader Joe's customers?
~Texas caller: Call them early in the day or late. Don't forget any personal or account information you might need for Trader Joe's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Texas caller taken from his Trader Joe's customer service problem that occurred on November 5th, 2017.