Trader Joe's: I got voice mail & just left a message. They h...
A Trader Joe's customer review by GetHuman user ~Pat (no ads please) from November 13th, 2017
Background on ~Pat (no ads please)'s case
GetHuman: ~Pat (no ads please) - can you tell our other Trader Joe's customers when your case took place?
~Pat (no ads please): Yes. It was afternoon, on November 11th.
GetHuman: Did you reach out to Trader Joe's, and if so, how?
GetHuman: And which of these common Trader Joe's customer issues best describes the reason you wanted to talk to them?
(Shows ~Pat (no ads please) a list of common Trader Joe's problems)
~Pat (no ads please): "Make a purchase" was why I was trying to call.
~Pat (no ads please)'s review of Trader Joe's customer service
GetHuman: So how would you sum up your experience for GetHuman's Trader Joe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pat (no ads please): I got voice mail & just left a message. They have improved their organic spinach (though it still needs a little more improvement) & their salads were in much better shape this summer. Didn't need a call back, just wanted to let them know they had improved & a way to be even better!
GetHuman: Let's quantify your experience contacting Trader Joe's. On a scale of 1 to 5, how easy is it go get help on a Trader Joe's problem?
~Pat (no ads please): I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pat (no ads please): I'd give them a five out of five on communication.
GetHuman: And what about Trader Joe's's ability to quickly and effectively address your problem?
~Pat (no ads please): For that I would say four out of five.
GetHuman: And finally- any advice for other Trader Joe's customers?
~Pat (no ads please): Call them early in the day or late. Don't forget any personal or account information you might need for Trader Joe's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pat (no ads please) taken from his Trader Joe's customer service problem that occurred on November 11th, 2017.