Truist Bank: No telefon no to comunicate with somebody in th...
A Truist Bank customer review by GetHuman user ~Sara gomez from November 28th, 2017
Background on ~Sara gomez's case
GetHuman: ~Sara gomez - can you tell our other Truist Bank customers when your case took place?
~Sara gomez: Yes. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Truist Bank, and if so, how?
GetHuman: And which of these common Truist Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Sara gomez a list of common Truist Bank problems)
~Sara gomez: "Complaint" was why I was trying to call.
~Sara gomez's review of Truist Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Truist Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sara gomez: No telefon no to comunicate with somebody in the bank..oh my God i am going crazy trying tofind comunicacion. I need a *** number that i can comunicate....
GetHuman: Let's quantify your experience contacting Truist Bank. On a scale of 1 to 5, how easy is it go get help on a Truist Bank problem?
~Sara gomez: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sara gomez: I'd give them a one out of five on communication.
GetHuman: And what about Truist Bank's ability to quickly and effectively address your problem?
~Sara gomez: For that I would say five out of five.
GetHuman: And finally- any advice for other Truist Bank customers?
~Sara gomez: Call them early in the day or late. Don't forget any personal or account information you might need for Truist Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sara gomez taken from his Truist Bank customer service problem that occurred on November 23rd, 2017.