United Healthcare: My name is Clifford Minter and all of the conta...
A United Healthcare customer review by GetHuman user ~Clifford Minter from November 18th, 2017
Background on ~Clifford Minter's case
GetHuman: ~Clifford Minter - can you tell our other United Healthcare customers when your case took place?
~Clifford Minter: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to United Healthcare, and if so, how?
GetHuman: And which of these common United Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows ~Clifford Minter a list of common United Healthcare problems)
~Clifford Minter: "Renew coverage" was why I was trying to call.
~Clifford Minter's review of United Healthcare customer service
GetHuman: So how would you sum up your experience for GetHuman's United Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Clifford Minter: My name is Clifford Minter and all of the contact numbers refused my call and was not able to get me any info. I still didnt get any info in the mail or from any other sorce . I dont know my or any other info for mr ( AZ. state acess. (Disabled)
GetHuman: Let's quantify your experience contacting United Healthcare. On a scale of 1 to 5, how easy is it go get help on a United Healthcare problem?
~Clifford Minter: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Clifford Minter: I'd give them a five out of five on communication.
GetHuman: And what about United Healthcare's ability to quickly and effectively address your problem?
~Clifford Minter: For that I would say two out of five.
GetHuman: And finally- any advice for other United Healthcare customers?
~Clifford Minter: Call them early in the day or late. Don't forget any personal or account information you might need for United Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Clifford Minter taken from his United Healthcare customer service problem that occurred on November 13th, 2017.