Verizon Billing: when you want to cancel your contract they*make...
A Verizon Billing customer review by GetHuman user ~a.gani dada from November 3rd, 2017
Background on ~a.gani dada's case
GetHuman: ~a.gani dada - can you tell our other Verizon Billing customers when your case took place?
~a.gani dada: Yes. It was middle of the night, on November 1st.
GetHuman: Did you reach out to Verizon Billing, and if so, how?
GetHuman: And which of these common Verizon Billing customer issues best describes the reason you wanted to talk to them?
(Shows ~a.gani dada a list of common Verizon Billing problems)
~a.gani dada: "Setup service" was why I was trying to call.
~a.gani dada's review of Verizon Billing customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Billing customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~a.gani dada: when you want to cancel your contract they*make it diffcult as possible to cancel.*un-etical tactics are used. never use vargin*again
GetHuman: Let's quantify your experience contacting Verizon Billing. On a scale of 1 to 5, how easy is it go get help on a Verizon Billing problem?
~a.gani dada: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~a.gani dada: I'd give them a five out of five on communication.
GetHuman: And what about Verizon Billing's ability to quickly and effectively address your problem?
~a.gani dada: For that I would say three out of five.
GetHuman: And finally- any advice for other Verizon Billing customers?
~a.gani dada: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Billing to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~a.gani dada taken from his Verizon Billing customer service problem that occurred on November 1st, 2017.