Virginia Employment Commission: The automated answering service told me to file...

A Virginia Employment Commission customer review by GetHuman user ~Zack L from November 24th, 2017

Background on ~Zack L's case

GetHuman: ~Zack L - can you tell our other Virginia Employment Commission customers when your case took place?
~Zack L: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Virginia Employment Commission, and if so, how?
~Zack L: I used a help page I found on the GetHuman Virginia Employment Commission customer service contact info page: Contact Virginia Employment Commission Customer Service
GetHuman: And which of these common Virginia Employment Commission customer issues best describes the reason you wanted to talk to them?
(Shows ~Zack L a list of common Virginia Employment Commission problems)
~Zack L: "File application" was why I was trying to contact.

~Zack L's review of Virginia Employment Commission customer service

GetHuman: So how would you sum up your experience for GetHuman's Virginia Employment Commission customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Zack L: The automated answering service told me to file my claim online, or call back between normal operating hours on Monday through Friday. Not **** as listed....
GetHuman: Let's quantify your experience contacting Virginia Employment Commission. On a scale of 1 to 5, how easy is it go get help on a Virginia Employment Commission problem?
~Zack L: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Zack L: I'd give them a four out of five on communication.
GetHuman: And what about Virginia Employment Commission's ability to quickly and effectively address your problem?
~Zack L: For that I would say one out of five.
GetHuman: And finally- any advice for other Virginia Employment Commission customers?
~Zack L: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Virginia Employment Commission to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Zack L taken from his Virginia Employment Commission customer service problem that occurred on November 16th, 2017.

Virginia Employment Commission

1.00 of 5 stars | 7 reviews

~Zack L's Virginia Employment Commission Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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