VitalChek: I think the qualification to be phone operator...
A VitalChek customer review by GetHuman user ~double double from November 20th, 2017
Background on ~double double's case
GetHuman: ~double double - can you tell our other VitalChek customers when your case took place?
~double double: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to VitalChek, and if so, how?
GetHuman: And which of these common VitalChek customer issues best describes the reason you wanted to talk to them?
(Shows ~double double a list of common VitalChek problems)
~double double: "Dispute a Charge" was why I was trying to call.
~double double's review of VitalChek customer service
GetHuman: So how would you sum up your experience for GetHuman's VitalChek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~double double: I think the qualification to be phone operator for vital check is merely having a pulse. Called several times and not a single person can conceive that a person born in the US might live outside of the USA. In Fact, im thinking that foreign countries to them are just something on TV... Notory's outside the US might not use the same verbage but vital check does not understand this and wont even try to process something that is not in their prescribed wording. Next time I will hire a monkey.....
GetHuman: Let's quantify your experience contacting VitalChek. On a scale of 1 to 5, how easy is it go get help on a VitalChek problem?
~double double: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~double double: I'd give them a one out of five on communication.
GetHuman: And what about VitalChek's ability to quickly and effectively address your problem?
~double double: For that I would say four out of five.
GetHuman: And finally- any advice for other VitalChek customers?
~double double: Call them early in the day or late. Don't forget any personal or account information you might need for VitalChek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~double double taken from his VitalChek customer service problem that occurred on November 11th, 2017.