WalMart Credit Card: I had a hard time getting to customer service a...

A WalMart Credit Card customer review by GetHuman user ~mary28 from November 16th, 2017

Background on ~mary28's case

GetHuman: ~mary28 - can you tell our other WalMart Credit Card customers when your case took place?
~mary28: Yup. It was afternoon, on November 11th.
GetHuman: Did you reach out to WalMart Credit Card, and if so, how?
~mary28: I used the 877-294-7880 number I found for on the GetHuman WalMart Credit Card customer phone number page I was on: WalMart Credit Card Customer Service Phone Number
GetHuman: And which of these common WalMart Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~mary28 a list of common WalMart Credit Card problems)
~mary28: "Setup an account" was why I was trying to call.

~mary28's review of WalMart Credit Card customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mary28: I had a hard time getting to customer service and, when I talked to a liive person, she couldn't help with the reason for call.
GetHuman: Let's quantify your experience contacting WalMart Credit Card. On a scale of 1 to 5, how easy is it go get help on a WalMart Credit Card problem?
~mary28: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mary28: I'd give them a one out of five on communication.
GetHuman: And what about WalMart Credit Card's ability to quickly and effectively address your problem?
~mary28: For that I would say two out of five.
GetHuman: And finally- any advice for other WalMart Credit Card customers?
~mary28: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mary28 taken from his WalMart Credit Card customer service problem that occurred on November 11th, 2017.

WalMart Credit Card

2.90 of 5 stars | 95 reviews

~mary28's WalMart Credit Card Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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