WalMart.com: if your customer service continues like this, y...
A WalMart.com customer review by GetHuman user ~Lillian Silva from November 19th, 2017
Background on ~Lillian Silva's case
GetHuman: ~Lillian Silva - can you tell our other WalMart.com customers when your case took place?
~Lillian Silva: Sure. It was afternoon, on November 12th.
GetHuman: Did you reach out to WalMart.com, and if so, how?
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Lillian Silva a list of common WalMart.com problems)
~Lillian Silva: "Change order" was why I was trying to call.
~Lillian Silva's review of WalMart.com customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lillian Silva: if your customer service continues like this, you won't have any customers!
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
~Lillian Silva: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lillian Silva: I'd give them a four out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
~Lillian Silva: For that I would say three out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
~Lillian Silva: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for WalMart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lillian Silva taken from his WalMart.com customer service problem that occurred on November 12th, 2017.