Wall Street Journal: I pick up your paper and read it because the ar...
A Wall Street Journal customer review by GetHuman user ~willis sutliff MD from November 24th, 2017
Background on ~willis sutliff MD's case
GetHuman: ~willis sutliff MD - can you tell our other Wall Street Journal customers when your case took place?
~willis sutliff MD: Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Wall Street Journal, and if so, how?
GetHuman: And which of these common Wall Street Journal customer issues best describes the reason you wanted to talk to them?
(Shows ~willis sutliff MD a list of common Wall Street Journal problems)
~willis sutliff MD: "Complaint" was why I was trying to call.
~willis sutliff MD's review of Wall Street Journal customer service
GetHuman: So how would you sum up your experience for GetHuman's Wall Street Journal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~willis sutliff MD: I pick up your paper and read it because the articles are well written and seen accurate. Then I read your opinion and can no beleive the cognitive limitations. The ACA whichas covered millions with better healtcare for the working poor has been successful and controlled costs. It is not a failure by any standard. You can do better than this.*Willis Sutliff MD
GetHuman: Let's quantify your experience contacting Wall Street Journal. On a scale of 1 to 5, how easy is it go get help on a Wall Street Journal problem?
~willis sutliff MD: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~willis sutliff MD: I'd give them a two out of five on communication.
GetHuman: And what about Wall Street Journal's ability to quickly and effectively address your problem?
~willis sutliff MD: For that I would say five out of five.
GetHuman: And finally- any advice for other Wall Street Journal customers?
~willis sutliff MD: Call them early in the day or late. Don't forget any personal or account information you might need for Wall Street Journal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~willis sutliff MD taken from his Wall Street Journal customer service problem that occurred on November 15th, 2017.