Wells Fargo: Trying to get help with ****.** over draft paym...
A Wells Fargo customer review by GetHuman user ~christopher miller from November 19th, 2017
Background on ~christopher miller's case
GetHuman: ~christopher miller - can you tell our other Wells Fargo customers when your case took place?
~christopher miller: Yes. It was morning, on November 11th.
GetHuman: Did you reach out to Wells Fargo, and if so, how?
GetHuman: And which of these common Wells Fargo customer issues best describes the reason you wanted to talk to them?
(Shows ~christopher miller a list of common Wells Fargo problems)
~christopher miller: "Account Access" was why I was trying to call.
~christopher miller's review of Wells Fargo customer service
GetHuman: So how would you sum up your experience for GetHuman's Wells Fargo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~christopher miller: Trying to get help with ****.** over draft payments being a disabled vet in va med center thanks alot did not get notice I was close to over draft thanks alot happy vetetans day to u to from one of the veterans on the hosp who wii be changing direct deposit to a federal credit union and will advise vets here and every by internet news paper and gathering christopher e miller *** *** ****
GetHuman: Let's quantify your experience contacting Wells Fargo. On a scale of 1 to 5, how easy is it go get help on a Wells Fargo problem?
~christopher miller: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~christopher miller: I'd give them a five out of five on communication.
GetHuman: And what about Wells Fargo's ability to quickly and effectively address your problem?
~christopher miller: For that I would say one out of five.
GetHuman: And finally- any advice for other Wells Fargo customers?
~christopher miller: Call them early in the day or late. Don't forget any personal or account information you might need for Wells Fargo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~christopher miller taken from his Wells Fargo customer service problem that occurred on November 11th, 2017.