West Suburban Bank: sucked
A West Suburban Bank customer review by GetHuman user GetHuman-213700 from November 20th, 2017
Background on GetHuman-213700's case
GetHuman: GetHuman-213700 - can you tell our other West Suburban Bank customers when your case took place?
GetHuman-213700: Yes I can. It was middle of the night, on November 12th.
GetHuman: Did you reach out to West Suburban Bank, and if so, how?
GetHuman: And which of these common West Suburban Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-213700 a list of common West Suburban Bank problems)
GetHuman-213700: "Complaint" was why I was trying to call.
GetHuman-213700's review of West Suburban Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's West Suburban Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-213700: sucked
GetHuman: Let's quantify your experience contacting West Suburban Bank. On a scale of 1 to 5, how easy is it go get help on a West Suburban Bank problem?
GetHuman-213700: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-213700: I'd give them a one out of five on communication.
GetHuman: And what about West Suburban Bank's ability to quickly and effectively address your problem?
GetHuman-213700: For that I would say three out of five.
GetHuman: And finally- any advice for other West Suburban Bank customers?
GetHuman-213700: Call them early in the day or late. Don't forget any personal or account information you might need for West Suburban Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-213700 taken from his West Suburban Bank customer service problem that occurred on November 12th, 2017.
West Suburban Bank
2.00 of 5 stars | 1 reviews
GetHuman-213700's West Suburban Bank Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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