Wizz Air: booked flights early this year using there extr...
A Wizz Air customer review by GetHuman user ~paul p romford from November 20th, 2017
Background on ~paul p romford's case
GetHuman: ~paul p romford - can you tell our other Wizz Air customers when your case took place?
~paul p romford: Yup. It was evening, on November 10th.
GetHuman: Did you reach out to Wizz Air, and if so, how?
GetHuman: And which of these common Wizz Air customer issues best describes the reason you wanted to talk to them?
(Shows ~paul p romford a list of common Wizz Air problems)
~paul p romford: "Overcharge on Account" was why I was trying to contact.
~paul p romford's review of Wizz Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Wizz Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~paul p romford: booked flights early this year using there extra **% discount only to find now the same * flights are **.** cheaper wow *ive tried to fill in the complaints form on line but site keeps telling me my log in time is up !! premium rate number would double the cost of my flights so not worth the call so what do i do just **** it i guess !! paul from england
GetHuman: Let's quantify your experience contacting Wizz Air. On a scale of 1 to 5, how easy is it go get help on a Wizz Air problem?
~paul p romford: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~paul p romford: I'd give them a three out of five on communication.
GetHuman: And what about Wizz Air's ability to quickly and effectively address your problem?
~paul p romford: For that I would say five out of five.
GetHuman: And finally- any advice for other Wizz Air customers?
~paul p romford: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Wizz Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~paul p romford taken from his Wizz Air customer service problem that occurred on November 10th, 2017.