X: Stupid Twitter signed me out of my twitter acco...
A X customer review by GetHuman user ~I HATE TWITTER from November 26th, 2017
Background on ~I HATE TWITTER's case
GetHuman: ~I HATE TWITTER - can you tell our other X customers when your case took place?
~I HATE TWITTER: Yes I can. It was afternoon, on November 23rd.
GetHuman: Did you reach out to X, and if so, how?
GetHuman: And which of these common X customer issues best describes the reason you wanted to talk to them?
(Shows ~I HATE TWITTER a list of common X problems)
~I HATE TWITTER: "Locked Account" was why I was trying to call.
~I HATE TWITTER's review of X customer service
GetHuman: So how would you sum up your experience for GetHuman's X customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I HATE TWITTER: Stupid Twitter signed me out of my twitter account and won't let me back in even though I have the right password. It said I needed to change my password an when I wanted to it never sent to my correct email account. I have a different email account from the one I had when I started twitter and I tried everything to get my twitter account back but nothing worked. I emailed them multiple times and they keep sending me the same email back. I called them and thy said that they cannot help me over the phone and they said to try emailing them. I refuse to make a new twitter account because of all of the hard things I worked to get on my original account. I am very angry and not satisfied at all with twitter.
GetHuman: Let's quantify your experience contacting X. On a scale of 1 to 5, how easy is it go get help on a X problem?
~I HATE TWITTER: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I HATE TWITTER: I'd give them a one out of five on communication.
GetHuman: And what about X's ability to quickly and effectively address your problem?
~I HATE TWITTER: For that I would say one out of five.
GetHuman: And finally- any advice for other X customers?
~I HATE TWITTER: Call them early in the day or late. Don't forget any personal or account information you might need for X to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I HATE TWITTER taken from his X customer service problem that occurred on November 23rd, 2017.