XFX: THey hate their customers, nothing buut no res...
A XFX customer review by GetHuman user ~Taos Mountain Systems from November 15th, 2017
Background on ~Taos Mountain Systems's case
GetHuman: ~Taos Mountain Systems - can you tell our other XFX customers when your case took place?
~Taos Mountain Systems: Yes. It was morning, on November 10th.
GetHuman: Did you reach out to XFX, and if so, how?
GetHuman: And which of these common XFX customer issues best describes the reason you wanted to talk to them?
(Shows ~Taos Mountain Systems a list of common XFX problems)
~Taos Mountain Systems: "Where to buy" was why I was trying to call.
~Taos Mountain Systems's review of XFX customer service
GetHuman: So how would you sum up your experience for GetHuman's XFX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Taos Mountain Systems: THey hate their customers, nothing buut no results with their help, and they do not care and tell you as much, and I only had a registration problem. It was not resolved, I do not have the drivers for my very expensive HD **** *GB Card, so its worthless. They have the drivers, they will not let me download them and I have a proof of purchase and a serial number that is valid. This is a terrible company, I will never sell their products or use them again ever!!!
GetHuman: Let's quantify your experience contacting XFX. On a scale of 1 to 5, how easy is it go get help on a XFX problem?
~Taos Mountain Systems: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Taos Mountain Systems: I'd give them a four out of five on communication.
GetHuman: And what about XFX's ability to quickly and effectively address your problem?
~Taos Mountain Systems: For that I would say five out of five.
GetHuman: And finally- any advice for other XFX customers?
~Taos Mountain Systems: Call them early in the day or late. Don't forget any personal or account information you might need for XFX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Taos Mountain Systems taken from his XFX customer service problem that occurred on November 10th, 2017.