Hello Sir, i can't access my yahoo id. Because...
A Yahoo customer review by GetHuman user ~jahir ahmed from November 25th, 2017
Background on ~jahir ahmed's case
GetHuman: ~jahir ahmed - can you tell our other Yahoo customers when your case took place?
~jahir ahmed: Yes I can. It was late at night, on November 23rd.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~jahir ahmed a list of common Yahoo problems)
~jahir ahmed: "Update Account Information" was why I was trying to contact.
~jahir ahmed's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jahir ahmed: Hello Sir, i can't access my yahoo id. Because hacker changes passwork and secret questions. But lots of information and data belongs to this yahoo id. kindly help me. I am in a serious problem.
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~jahir ahmed: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jahir ahmed: I'd give them a four out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~jahir ahmed: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~jahir ahmed: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jahir ahmed taken from his Yahoo customer service problem that occurred on November 23rd, 2017.