Yahoo: I waited for complete hour no response.I called...
A Yahoo customer review by GetHuman user ~Rosemary Woodson from November 23rd, 2017
Background on ~Rosemary Woodson's case
GetHuman: ~Rosemary Woodson - can you tell our other Yahoo customers when your case took place?
~Rosemary Woodson: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Rosemary Woodson a list of common Yahoo problems)
~Rosemary Woodson: "Ads Account Issue" was why I was trying to contact.
~Rosemary Woodson's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rosemary Woodson: I waited for complete hour no response.I called back and waited each time up to ** minutes.Trying to help The Source with job info.need access to yahoo mail forgot my password
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Rosemary Woodson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rosemary Woodson: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Rosemary Woodson: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Rosemary Woodson: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rosemary Woodson taken from his Yahoo customer service problem that occurred on November 13th, 2017.