Yahoo: this is not helpful at all and I may be missing...
A Yahoo customer review by GetHuman user ~jeanette lymas from November 27th, 2017
Background on ~jeanette lymas's case
GetHuman: ~jeanette lymas - can you tell our other Yahoo customers when your case took place?
~jeanette lymas: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~jeanette lymas a list of common Yahoo problems)
~jeanette lymas: "Recover Account" was why I was trying to contact.
~jeanette lymas's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jeanette lymas: this is not helpful at all and I may be missing job opportunities what the heck this is very frustrating
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~jeanette lymas: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jeanette lymas: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~jeanette lymas: For that I would say one out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~jeanette lymas: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jeanette lymas taken from his Yahoo customer service problem that occurred on November 20th, 2017.