Yelp: Need to flag a cyber bullys review*Shes never b...
A Yelp customer review by GetHuman user ~My madsage therapist from November 26th, 2017
Background on ~My madsage therapist's case
GetHuman: ~My madsage therapist - can you tell our other Yelp customers when your case took place?
~My madsage therapist: Yes. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Yelp, and if so, how?
GetHuman: And which of these common Yelp customer issues best describes the reason you wanted to talk to them?
(Shows ~My madsage therapist a list of common Yelp problems)
~My madsage therapist: "Refund" was why I was trying to contact.
~My madsage therapist's review of Yelp customer service
GetHuman: So how would you sum up your experience for GetHuman's Yelp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~My madsage therapist: Need to flag a cyber bullys review*Shes never been a customer*I can not donthat feom the place i normally flag*I called yelp but yelp system is similar to my own business (no luve assistance)*I need remove review from denise r*Shes harrassing me on yelp & private messaging & is not a custoemr of mine
GetHuman: Let's quantify your experience contacting Yelp. On a scale of 1 to 5, how easy is it go get help on a Yelp problem?
~My madsage therapist: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~My madsage therapist: I'd give them a one out of five on communication.
GetHuman: And what about Yelp's ability to quickly and effectively address your problem?
~My madsage therapist: For that I would say three out of five.
GetHuman: And finally- any advice for other Yelp customers?
~My madsage therapist: Call them early in the day or late. Don't forget any personal or account information you might need for Yelp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~My madsage therapist taken from his Yelp customer service problem that occurred on November 25th, 2017.